Fern Valley Farms ships all orders under $500 using USPS. Please refer to the shipping confirmation email you received to find your tracking number.
You can find the updated delivery status for your order by entering your tracking number on the USPS website, which can be found here:
All orders of $500 or more will be shipped via UPS with an adult signature required. These packages CANNOT be rerouted to an access point. If you are unable to sign for the package the day of your scheduled delivery, please contact our office at (541) 897-0151 and we will request to have your package held at a local UPS hub.
We will not be responsible for missing packages that are routed to access points.
If you have any questions or concerns, please do not hesitate to contact our Customer Service team through our contact form, or by:
Phone: 541-897-0151
or
Email: [email protected]
