Fern Valley Farms makes NO guarantees that any person will be able to pass a drug test after using our products.
Fern Valley Farms ships packages strictly through USPS according to our customers shipping method requests. Fern Valley Farms is not responsible for any order that is stolen, lost in transit, not delivered or seized. Although Fern Valley Farms ships throughout the U.S., we encourage all of our customers to do their own research into their individual state's and county's laws.
We need 2 full business days to process any order received, Monday through Friday. Average delivery time is 3 to 5 business days. We ask that you allow a minimum of 5 business days before contacting us with any questions. If your package does not arrive within one week please contact our customer service department.
We strive to ship orders as quickly as possible and we are unable to guarantee that any order will be able to be changed or cancelled once the order has been placed. All shipping errors on orders must be called in within 48 hours of delivery. If you do not report errors within the 48 hours we will not be responsible for shipping errors. Customer must have Invoice available for verification when contacting customer service regarding errors in their orders.
Authorization must be received from customer service prior to return of any product and can be requested for 30 days from delivery of product. Product must be unopened and unused for full credit. Due to health reasons or other issues, not all products are returnable. Information on specific return policies will be found listed on the information pages of the product. The customer will receive a credit for the cost of the product upon our receipt of the returned product. This credit will be issued either as a refund to the credit card used on the order or as a store credit for use on our website. Refunds processed to a credit card can take 1-3 business days or more to reflect on your account, depending on your bank's policies regarding refunds. Cost of shipping is not refundable and any return cost of shipping is on the customer's responsibility to pay.
FOOD AND DRUG ADMINISTRATION (FDA) DISCLOSURE:
None of the products listed on this website have been approved by the FDA and are not intended to diagnose, treat or cure any disease or ailment. Always check with a physician before trying any new dietary supplement, medicinal herb or botanical extract.
By using this website you acknowledge the following:
**I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This Product is not intended to diagnose, treat, cure or prevent any disease. Results from products may vary. These items are not intended to cure, treat or prevent any diseases.**
ALL CONTENT ON THIS SITE (INCLUDING BUT NOT LIMITED TO PICTURES, LAB RESULTS, PRODUCT DESCRIPTIONS, REVIEWS AND TESTIMONIALS) IS PROPERTY OF FERN VALLEY FARMSAND MAY NOT BE USED, COPIED, ALTERED OR REPRODUCED WITHOUT EXPRESS WRITTEN PERMISSION. DOING SO IS A VIOLATION OF COPYRIGHT US LAW AND WILL RESULT IN CIVIL LITIGATION AND POTENTIAL CRIMINAL PROSECUTION.
LIABILITY & INDEMNIFICATION
Although Fern Valley Farms ships throughout the U.S., we encourage all of our customers to do their down research into their individual state's and county's laws.
By purchasing any product on this website you agree to indemnify, defend and hold Fern Valley Farms and its agents, managers, officers, directors and employees harmless from and against any and all liabilities, losses, damages, and expenses, including reasonable attorneys’ fees (collectively, “Claims”) arising from or growing out of any acts or omissions you commit, including but not limited to, violation of any applicable law, regulation, or order.